Return & Refund Policy
We gladly accept returns within 14 days of receipt of goods. Customers returning items must pay return shipping fees. Any returns after 14 days will incur a 10% restocking fee. We suggest using a shipping carrier with a tracking number and insuring your shipment, as we cannot refund items that never make it back to us. True North Furs will refund the amount of the returned item less the original shipping costs when the item was shipped to you. All tags and labels must be attached, and all items need to be in clean, pristine (not worn) condition and free of any damage. Please include a copy of your receipt or order number.
Items in the Closeouts category and all custom orders are non-returnable. All sales are final and there are no refunds.