Here are some answers we regularly get calls about, feel free to give us a call if you do not see the answer to your questions.
Are your fur products authentic/genuine?
All of our fur products are made with real fur. We only sell real fur products, and we only use new materials for our fur blankets, fur throws, accessories. The materials used in a fur product will be indicated in the caption name and description. Every product we make is unique and crafted with the highest precision by our team. Minimal variations in size of up to +/- 3% might occur as fur does not come on a roll like fabric.
Where do the furs come from?
Our furs come from hunters and trappers in the United States and Canada. Many of our furs are sourced directly from Alaska through our trusted relationships with local trappers and hunters. We also source from well-known trapper auction houses such as Fur Harvesters.
Our fur skins are all Origin Assured, as we only buy pelts from sustainable sources that we know and trust.
What is your return policy?
You have 14 days to call us to authorize a return for a full refund. Items must have a receipt. Items must still have their original tags attached. See our Return Policy Page
How do you clean real fur?
Our fur products are made from very high quality, natural materials. This makes our goods durable and easy to handle. For your real fur to retain its attractiveness and natural beauty, you will find below helpful tips for proper care and storage.
In order to preserve the gloss and sheen of your natural fur products, it is important to regularly remove dirt, dust and stains to provide longevity and to preserve your fur. In general, cleaning measures should not be exaggerated. For normal use of your real fur product, the rule is "less is more". For normal use this should be completed every two to three years. In warm weather, furs should be put into cold storage, or at least a dark closet, while not being used. Prolonged exposure to sunlight can eventually damage your product.
Regular "shaking off" your real fur products ensures a fluffy appearance.
It is essential to remove every stain as soon as possible and not allow stains to dry. Loose dirt can be sucked off, and liquids carefully dabbed with absorbent cloths. The stains should always be taken from the edge to the centre of the stain and not aggravated into the fur. To remove stains, always use "gentle" detergents. Regular hair shampoo dissolved in warm water, and can be gently wiped over food contaminants. Stay away from conventional household cleaners or detergents.
If this sounds daunting, feel free to contact us about our fur cleaning service.
How should furs be stored?
Fur blankets and furs should be stored "loose". That means not be stored in boxes or similar packaging, otherwise difficult to remove displacements arises in the fur. Ideally, furs will be kept in an open, cold, dry and dark place.
Genuine fur needs air to breathe, so they must not be stored in plastic packaging under any circumstances.
The humidity should not exceed 40%.
Feel free to contact us if you have questions about care or storage.
How will my new fur blanket fit my bed?
Our king size blankets are 90" x 100" inches and will cover the largest beds.
A standard queen size requires 80"x80" blanket.
A couch or chair throw is normally twin size and approximately 50" x 72" or 50" x90" throws will suffice.
Feel free to measure your bed or sofa to see if the fur will be adequate. Please allow a difference of +-3% size diferential in furs, due to the elasticity of the pelts and the humidity of the location they are being sent.
We offer custom sizes as well. Measure your couch or bed with a tape measure for width and length and we will custom make your request.
How do you care for your fur blankets, throws and pillows?
Never kneel on your fur throw or blanket while it is on top of any mattress or cushion. Because these pelts come from animals much smaller than traditional leather items, fur items have much thinner leather and seams can burst with enough pressure.
Why is Cashmere Backing more expensive?
Cashmere is made from Cashmere goat's wool. We buy our pure Cashmere from the best mills in Scotland who import the softest Mongolian cashmere and weave it into the fabric we use as backing for our fur blankets. Cashmere can be up to 8 times warmer than sheep wool. Our premium Cashmere is definitely softer than any other wool and it is reflected in the premium pricing.
Our cotton velvet option is created from highly sustainable pure cotton, woven for softness and durability. We do not offer blankets or pillows without backing, or using slippery silk or satin backings. We can offer double-sided fur blankets, with fur as the backing, upon request.